Six core commitments madani99 makes regarding your personal data. Full legal details follow in the policy below.
madani99 applies 256-bit SSL encryption to all data in transit and uses encrypted storage for personal and financial records. Security measures are reviewed regularly against current industry standards for online gaming platforms.
madani99 collects only the personal information necessary to operate your account, process transactions, meet legal obligations, and prevent fraud. We do not collect or retain data beyond what is required for these purposes.
madani99 does not sell, rent, or trade your personal information to third-party marketers. Data sharing with third parties is limited to service providers, regulatory bodies, and licensed verification partners operating under strict confidentiality obligations.
Registered madani99 players have the right to access, correct, or request deletion of their personal data, subject to our legal retention obligations. Requests can be submitted via live chat or by email to our support team.
madani99 uses cookies and similar technologies to maintain session state, analyse platform usage, and improve user experience. Cookie use is described in full in Section 7 of this policy. Essential cookies cannot be disabled as they are required for platform functionality.
madani99 sends promotional emails, SMS, and platform notifications only to players who have opted in to receive them. You may withdraw marketing consent at any time via your account notification settings without affecting your ability to use the platform.
1.1This Privacy Policy ("Policy") describes how madani99 ("madani99", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "the Player") who access or use the madani99 website at madani99.win and all associated services, games, and features (collectively, the "Platform").
1.2madani99 is committed to protecting your privacy and handling your personal data responsibly. This Policy is drafted in compliance with applicable data protection principles and should be read alongside our Terms and Conditions and any game-specific or promotion-specific rules published on the Platform.
1.3By registering an account on the madani99 platform or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood its contents. If you do not accept this Policy, you should not use the Platform.
2.1For the purposes of applicable data protection law, madani99 acts as the data controller in respect of personal data collected through the Platform. As data controller, madani99 determines the purposes and means by which your personal data is processed.
2.2Where madani99 engages third-party service providers to process data on our behalf — such as payment processors, KYC verification providers, and analytics platforms — those parties act as data processors under written agreements that restrict their use of your data to the purposes specified by madani99.
3.1Registration and Account Data. When you create a madani99 account, we collect information including your full name, date of birth, email address, phone number, residential address, username, and password (stored in hashed form). This information is required to create and maintain your account and to verify your identity in accordance with our KYC obligations.
3.2Identity Verification Data. For KYC and anti-money laundering ("AML") compliance, madani99 may collect copies of government-issued identity documents (such as a MyKad for Malaysian players, or passport), proof of address documents, and selfie images for liveness verification. This data is processed by licensed KYC verification service providers.
3.3Financial Data. madani99 collects information relating to your deposits, withdrawals, and transaction history. We also collect payment method identifiers — such as e-wallet account references for Touch n Go eWallet and Boost, or bank account details for Maybank, CIMB, and Public Bank transfers — to process financial transactions. Full payment card or bank account numbers are not stored on madani99 servers; they are handled directly by our payment processor partners.
3.4Usage and Gameplay Data. madani99 collects data about how you use the Platform, including pages visited, games played, bets placed, session duration, login times, device type and operating system, browser type, and IP address. This data is used for platform improvement, fraud prevention, and responsible gaming monitoring.
3.5Communications Data. If you contact madani99 via live chat, email, or any other channel, we retain records of those communications for support quality, compliance, and dispute resolution purposes.
4.1madani99 uses your personal data for the following purposes:
5.1madani99 processes your personal data on the following legal bases:
6.1madani99 does not sell your personal data. We may share your data with the following categories of recipients, solely to the extent necessary for the stated purpose:
7.1madani99 uses cookies, pixel tags, and similar tracking technologies on the Platform. These technologies serve the following functions:
7.2You may configure your browser to block or delete non-essential cookies. Disabling essential cookies will impair Platform functionality and may prevent you from logging in or completing transactions.
8.1madani99 retains your personal data for as long as your account remains active and for a minimum period thereafter as required by applicable law, which may include AML record-keeping requirements that mandate retention of certain financial and identity records for a period of years following account closure.
8.2Usage and gameplay data that is not required for legal compliance purposes is retained for a shorter operational period to support fraud monitoring, responsible gaming analysis, and platform improvement. Once the retention period has elapsed, data is securely deleted or anonymised.
9.1madani99 implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls limiting internal data access to personnel with a legitimate operational need, and regular security assessments of Platform infrastructure.
9.2In the event of a personal data breach that is likely to result in a risk to your rights, madani99 will notify the relevant regulatory authority and, where required, affected players in accordance with applicable breach notification obligations.
10.1Some of the third-party service providers used by madani99 may process data outside of Malaysia. Where personal data is transferred to a third country, madani99 ensures that appropriate safeguards are in place — such as standard contractual clauses or the recipient's participation in a recognised data protection framework — to protect your data to a standard equivalent to that applicable in the country of collection.
11.1Subject to applicable law and to madani99's legal retention obligations, you may exercise the following rights in relation to your personal data:
11.2To exercise any of the above rights, please contact madani99 via live chat or by email at [email protected]. We will respond to verified requests within a reasonable period in accordance with applicable law.
12.1The madani99 Platform is strictly intended for adults aged 21 and above. madani99 does not knowingly collect personal data from individuals below the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and permanently close the associated account. If you believe a minor has registered an account on the Platform, please contact support immediately.
13.1If you have opted in to receive marketing communications from madani99 — including promotional emails, SMS notifications, and in-platform messages about bonuses and special offers — you may withdraw that consent at any time by updating your preferences in the Account Settings panel or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing based on consent given before withdrawal, and does not affect your ability to use the Platform.
14.1madani99 reserves the right to update this Privacy Policy at any time. The revised Policy will be published on the madani99 website with an updated effective date. Where changes are material, madani99 will provide notice to registered players via email or in-platform notification. Continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
15.1If you have questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by madani99, please contact our support team via live chat (available 24 hours a day, 7 days a week) or by email at [email protected]. The email address is provided as plain text for reference — please copy it manually to your email client.
We take data privacy seriously — because you should be able to enjoy the madani99 platform without worrying about how your information is handled. Sign in and play with confidence. Must be 21 or above.
21+ only. Please gamble responsibly. Online gambling may not be legal in all jurisdictions.